Know what happens next.
A few clear points before you request an appointment.
Requesting an appointment
A request is an enquiry, not a confirmed appointment. The practice must confirm availability, suitability, time, location and fee. Appointments are arranged personally by phone. The separate Pay page is for fees already agreed with the practice. Payment does not automatically reserve or confirm an appointment.
Fees & additional costs
Published prices are a guide. The fee is agreed before you commit. Tests, scans, medicines, additional appointments, late-night service and travel may incur extra charges.
Clinical decisions
Prescriptions, investigations, referrals and treatments depend on an appropriate clinical assessment and are not guaranteed by making a request or paying a fee.
Changing or cancelling
Contact the practice as soon as possible if you need to change or cancel. The practice must give you the applicable cancellation and refund terms before a booking or payment is completed.
Urgent care
This is not an emergency service. For a life-threatening emergency call 999. For urgent NHS advice use NHS 111. Do not wait for a reply to a web form or WhatsApp message.
Questions or concerns
Call 07404 012793 or email privateGPcare@outlook.com. Ask the practice for its patient complaints procedure if you would like to raise a concern.